Privacy Policy

1. Introduction

This Privacy Policy explains how 2SIMPL INNOVATIONS PRIVATE LIMITED ("2SIMPL", "Company", "we", "our", or "us") collects, uses, stores, protects, and discloses information when you visit or interact with our website, services, courses, or other digital platforms.

By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our website or services.

Personal Information

• Name
• Email address
• Phone number
• Company or organization details, where voluntarily provided
• Information submitted through enquiry or contact forms
• Course or certification-related information
• Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain technical information may automatically be collected, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website or source
• General website usage information

3. How We Use Your Information

Information collected by us may be used for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Providing information about our products and services
• Providing technology and software solutions
• Managing course and academy-related enquiries
• Processing certification-related requests
• Improving our website, services, and user experience
• Communicating with customers and prospective customers
• Maintaining website security and preventing misuse
• Understanding website usage and performance
• Complying with applicable legal and regulatory requirements

4. Contact & WhatsApp Enquiries

Our website may provide contact and enquiry functionality that allows visitors to communicate with 2SIMPL through WhatsApp or other communication channels.

When you use such functionality, the information you enter may be transferred to the selected communication platform. The handling of that information may also be subject to the privacy policy and terms of the respective platform.

We recommend that you do not submit highly sensitive or confidential information through public enquiry forms or messaging platforms.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance the overall user experience.

Cookies may also be used by third-party analytics or service providers integrated into our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics & Website Performance

We may use analytics and website performance tools to understand how visitors interact with our website and to improve our digital services.

Such tools may collect technical and usage information in accordance with their respective privacy policies and terms.

7. Data Sharing & Disclosure

We do not sell or rent your personal information for monetary gain.

We may share information with trusted service providers, technology partners, communication platforms, analytics providers, or other third parties where reasonably necessary to operate our business and provide our services.

We may also disclose information when required to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from authorities
• Protect our rights, property, or safety
• Prevent fraud, abuse, or security threats
• Protect the rights and safety of our users or others

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, operational, contractual, legal, accounting, and regulatory requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

10. Third-Party Links

Our website may contain links to third-party websites, applications, services, or platforms.

2SIMPL INNOVATIONS PRIVATE LIMITED is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of such websites before providing personal information.

11. Children's Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.

12. Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Raise questions or concerns regarding our data practices

Requests may be submitted using the contact details provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.